All API requests are responding with increased latency

Incident Report for Rightfoot

Resolved

This incident has been resolved.

Posted Aug 04, 2021 - 14:01 PDT

Monitoring

Underlying storage layer experienced degradation and has been failed over to new instances to recover latency.

Posted Aug 04, 2021 - 13:08 PDT

Investigating

Latency continues to be high. Continuing to investigate

Posted Aug 04, 2021 - 12:49 PDT

Monitoring

The changes that introduced the elevated latency have been rolled back and we are monitoring request latencies as they stablize.

Posted Aug 04, 2021 - 12:40 PDT

Update

We are continuing to investigate this issue.

Posted Aug 04, 2021 - 12:18 PDT

Investigating

We are currently investigating this issue.

Posted Aug 04, 2021 - 12:10 PDT